Terms & Conditions

Last updated: December 30, 2025

Welcome to Lavanya Fuels.

By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. About Lavanya Fuels

Lavanya Fuels is a registered gas service provider associated with authorized gas agencies. We assist domestic and commercial customers with gas-related service support, including booking assistance, delivery coordination, safety information, and customer communication.

This website is intended to provide general information about our services and communication practices.

2. Use of Website

The content on this website is for informational purposes only.

• You agree not to misuse the website or attempt to disrupt its functionality.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Customer Communication

Lavanya Fuels uses official communication channels such as:

• Phone calls
• WhatsApp Business API
• Google RCS
• SMS or email (where applicable)

These channels are used strictly for service-related communication, including but not limited to: gas booking confirmations, delivery status updates, service notifications, safety and usage instructions, and customer support responses. We do not send unsolicited promotional or spam messages.

4. Customer Consent (Opt-In)

Customers receive messages only if:

1. They have voluntarily shared their contact details.
2. They have provided consent during booking, inquiry, or service requests (online or offline).

Customers may request to stop receiving messages at any time by contacting our support team.

5. Accuracy of Information

While we strive to keep information accurate and up to date:

• Lavanya Fuels does not guarantee the completeness or accuracy of website content at all times.
• Service availability may vary based on location, agency policies, or operational constraints.

6. Limitation of Liability

Lavanya Fuels shall not be held liable for:

• Delays caused by external agencies or unforeseen circumstances.
• Temporary service disruptions.
• Any indirect or consequential losses arising from the use of this website or communication services.

7. Privacy & Data Protection

We respect customer privacy and handle personal information responsibly.

• Personal data is used only for service communication purposes.
• We do not sell or share customer data with third parties for marketing.
• Full details are available in our Privacy Policy.

8. Third-Party Services

Our services may involve third-party platforms such as messaging service providers. Lavanya Fuels is not responsible for outages or technical issues caused by third-party platforms beyond our control.

9. Changes to Terms

Lavanya Fuels reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website or services indicates acceptance of the updated terms.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.

11. Contact Information

For any questions regarding these Terms & Conditions or our services, please contact:

• Lavanya Fuels
• 📍 Address: Raj Bhawan Loiya Marg, Kamptee Nagpur - 441001
• 📞 Phone: 9209663125
• 📧 Email: [email protected]